“WE-CARE: Welfare, Empathy, Collaboration, Accountability, Response, and Equity”
Welfare is the well-being and prosperity of individuals within the labour force. This value emphasizes the department’s commitment to safeguard the financial, mental and physical, well-being of workers. It involves ensuring safe working conditions, fair compensation, and policies that prioritize the overall welfare of both employees and employers.
Empathy involves understanding and showing compassion towards the experiences and challenges faced by individuals in the labour market. The Department values empathy to establish a human-centric approach, addressing concerns with sensitivity, and creating an environment where the voices and needs of workers and employers are heard and understood.
Collaboration is the act of working together with various stakeholders including employers and employees. This value underscores the importance of collective efforts to achieve common goals. The Department fosters collaboration to create a harmonious labour ecosystem, where diverse perspectives contribute to well-informed decisions and effective policies.
Accountability is taking responsibility for actions, decisions, and their consequences. This value ensures that the department remains transparent and trustworthy in its operations. It involves making informed choices, admitting mistakes when they occur, and learning from them to improve processes and maintain public confidence.
Responsiveness is reacting promptly and effectively to the needs and concerns of stakeholders. This value reflects the Department’s dedication to being attentive and adaptable to the ever-changing labour market. Being responsive, the Department can provide timely assistance, address emerging challenges and maintain relevant strategies.
Equity signifies fairness and equal treatment for all individuals while considering their different backgrounds and requirements. The Department upholds this value by advocating for equal opportunities in employment, promoting diversity and inclusion, and addressing systemic inequalities that may exist within the labour market.